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People often talk about “building a better world,” but what does that actually mean? @m3untold & @NathanKinch join us at @shotsofpurpose to discuss their vision for the future and practical ways to realize it.

🎙️

d3e.co/pg

Think of relationship with your clients the way a therapist would, and it’s will become much richer and more rewarding for you both.

@karj shows us how to “reframe your work from a service viewpoint,” and it’s 🥇 - via @PurposeDesigner

d3e.co/pe

“A future world that is fair and enriching for all of us is going to require skilled empaths as well as designers who can reimagine work environments for human- partnerships.”

I’m reading @FlynnColeman’s book, and it’s 🔥 - check it out 👇🏼

d3e.co/pd

From safety-first design to field research in Colombia & Venezuela, here's the most inspiring podcast ep I've heard in a while.

@hesterbruikman joins @BlockedbyDesign to discuss how she's exploring the human needs behind and 🎙

d3e.co/pb

Psst 😉 I'm writing a book...

The Creative Empathy Field Guide will be available in Dec 2020 as a ebook via @bookboon 📖

The greatest innovations address our deepest needs, and is the key to discovering them!

d3e.co/empathy-book

Yo! Wanna learn this summer? ☀️ I'm giving the @uxacademyNL's English-language UX Basics course!

It's 3-days in Amsterdam (29 May | 2 June | 6 June), & I'm adding an emotional, humanistic spin.

📖 Learn more: d3e.co/p8

🎟 Sign up here: d3e.co/p9

insurance programs like @asrvitality use data from wearables to understand people's behavior.

As a customer himself, @PurposeDesigner discusses with me his experience, and our & questions, in the latest @shotsofpurpose 🎙

d3e.co/p7

Congratulations to @ethstatus for launching today! 🥳

Explore while using & encrypted messaging with complete , anonymity, and autonomy - , design in action.

@hesterbruikman, you're my hero 🥰

d3e.co/get-status

People first, technology second... It’s easy to fall into the trap of tech hype, but here are @ideo’s three healthy habits for needs-first , via @marcelzwiers 👍🏼

d3e.co/p6

Designing for privacy is as much about preventing accidents as stopping bad actors.

Google indexes Trello boards and uncovers passwords, API keys, bank account information, and more.

nakedsecurity.sophos.com/2020/

only happens with some proximity to the other person. Here a few techniques from the book I'm writing:

🏃🏽‍♀️ Get Out of The Office
👓 Simulate People's Context
🐶 Eat Your Own Dogfood
🎭 Play the Role
🏋🏻‍♀️ Become Your Customer

@bookboon

There's an art to interviewing for , which requires these key skills:

🧠 Emotional literacy
👩🏾‍🤝‍👨🏻 Body awareness
🧘🏻‍♀️ Centering
👀 Nonjudgmental observation
❤️ Emotional personalization

Want more? Come to my workshop at @UXinsight_org 2020!

d3e.co/p3

Every one of us has an expectation to be legally protected in the same way, to have access to the same human rights, and to be able to defend those rights in court.

privacyinternational.org/case- nitter.net/privacyint/status/1

Are you a giver or a taker? Hero or villain?

protects people's rights, safety, privacy, and experience. I'm looking forward to give a talk about this framework tomorrow for the @TUeindhoven ✊🏼🦸🏽‍♀️

d3e.co/tue2020

"I had recently changed jobs and things didn’t work out the way I had expected. At that point, I started feeling uncertain about my whole career."

My friend Charlotte on how an guided exercise helped her changed her experience at work. 🙏🏼

d3e.co/p1

For some, design thinking has nothing to do with . But sailor, designer, activist, & Corfiot @Xenia13a doesn't agree.

Hear her take on how is the key to on ep 19 of @shotsofpurpose 🎙👇🏼

d3e.co/p0

We can get better at , but what leads up to it? And does it lead to something else? @CindySQ21's hierarchy of explains the progression between these mindsets:

😑 Apathy
😐 Sympathy
☺️ Empathy
🤗

d3e.co/oz

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