While it can seem mysterious, #empathy is like a muscle: we can train & develop it! 💪🏼
In my interactive talk at @UXinsight_org Festival, we'll demystify Creative Empathy & cover practical techniques you can deploy for #UXresearch.
#Empathy is a state of mind, & we can become more skilled at getting there. But how do we get there & where do we go from there?
The Hierarchy of Spiritual Intelligence shows why @CindySQ21 sees empathy "as a piece of compassion-building.” 👇🏼
The main ingredient of #empathy is vulnerability.
Psst 😉 I'm writing a book...
The Creative Empathy Field Guide will be available in Dec 2020 as a ebook via @bookboon 📖
The greatest innovations address our deepest needs, and #empathy is the key to discovering them!
#Empathy only happens with some proximity to the other person. Here a few techniques from the book I'm writing:
🏃🏽♀️ Get Out of The Office
👓 Simulate People's Context
🐶 Eat Your Own Dogfood
🎭 Play the Role
🏋🏻♀️ Become Your Customer
@bookboon #CreativeEmpathyHandbook
There's an art to interviewing for #empathy, which requires these key skills:
🧠 Emotional literacy
👩🏾🤝👨🏻 Body awareness
🧘🏻♀️ Centering
👀 Nonjudgmental observation
❤️ Emotional personalization
Want more? Come to my workshop at @UXinsight_org 2020!
For some, design thinking has nothing to do with #ClimateChange. But sailor, designer, activist, & Corfiot @Xenia13a doesn't agree.
Hear her take on how #empathy is the key to #ClimateAction on ep 19 of @shotsofpurpose 🎙👇🏼
We can get better at #empathy, but what leads up to it? And does it lead to something else? @CindySQ21's hierarchy of #SpiritualIntelligence explains the progression between these mindsets:
😑 Apathy
😐 Sympathy
☺️ Empathy
🤗 #Compassion
In our latest episode of @shotsofpurpose, Cognitive Neuropsychologist Philips Jordanov discusses @fashionweeknl, explains what #psychology has to do with #sustainability, and explores the evolutionary origins of #empathy in humans.
☺️♻️🎙
Emotional literacy is a key skill for making #empathy really work. In order to truly understand the emotions of ourselves and others, we need to have the words to articulate them.
“It takes courage and strength to be empathetic. And I’m very proudly an empathetic, compassionately driven politician.” - @jacindaardern on her deliberate decision to chart a path of hope, rather than fear.
✊🏼 #empathy in #leadership via @ghadaalaa
To create things that empower people in meaningful ways, we need to understand those deep needs and desires. #Empathy gives us a bridge between other people’s deepest feelings and our own.
Just wrapped this #ConsciousTech workshop at @vestedsummit
#Empathy is listening with emotion, while #storytelling is speaking with it, and our #ethics tell us what to say.
Teaser for my new blog post about the future of #UX - live (hopefully) next week!
Myth: Empathy is about “how would I feel in this person’s situation?”
Truth: #Empathy is about “when have I felt the way this person feels, and how can I recall that feeling now?”
This & more in our next @shotsofpurpose episode, dropping Monday!
What do stress, #empathy, and resilience have to do with each other?
@kellymcgonigal explains this powerful connection and the science behind how #compassion can extend your life in her #TED talk 👇🏼
I use (digital) design & art to make our world more equitable & loving. 🧠+💚