🙅🏽 Myth: empathy is talent. Either you have it, or you don’t.

💁🏽 Truth: is a skill. Anyone can learn & develop it!

d3e.co/ro

Empathy gives us insight into people’s deeper needs, so we can things that truly serve them.

🅰️ Pixel pusher: does what they're told, without question
🅱️ : asks why?, and looks for a better way

Which are you? It's the that counts, not the job title. 💚

“The alternative to good design is bad design, not no at all.”
- Douglas Martin

Via my friend @ozgengungor 🙏🏼

is about building relationships, & @karinackerholm puts that to practice.

🎙 In this @mindfolkpod episode, we talk about about curiosity as a superpower, learning empathy from immigrants, & what means in the real world.

d3e.co/r1

It’s done! Or at least, the first draft is done.

📖 The Creative Field Guide is coming soon at @bookboon, and I’m ecstatic that we’re almost there!

d3e.co/empathy-book

“Hoe kan ik en gemak eigenlijk balanceren?” Over 45 minuten start de eerste digitale meetup van CRO Groningen, en we gaan vragen behandelen als:

Waarom is privacy nou zo belangrijk?
Hoe kan ik ethische keuzes maken?

Tot zo! 👇🏼
d3e.co/qd

"Good design is as little as possible."

My wife @hesterbruikman & I thoroughly enjoyed @gary_hustwit's documentary on Dieter Rams. His "less but better" philosophy and 10 principles of good design inspire me deeply. Thank you! 🙏🏼

d3e.co/q1

As the craft of evolves, which core competencies do we need to learn to stay grounded in our humanity?

We debate this & other questions around & education in this online panel at UXify with @brkytskn, @PurposeDesigner, & @matsfunk 🎙🥳

d3e.co/q0

The true value a professional brings to the process doesn’t come from tech knowledge, but from humanity-centered skills.

In order for UX to keep evolving, we need to develop our fluency in empathy, storytelling, and ethics.

d3e.co/o4

"The bitterness of poor quality remains long after the sweetness of low price is forgotten." - Benjamin Franklin

People seem to forget that, in order for to really work, we need a healthy balance of both types: affective ❤️ & cognitive 🧠.

@PurposeDesigner & I discuss the why, how, & what of empathy for in our latest @shotsofpurpose episode 🎙

d3e.co/ns