There's an art to interviewing for #empathy, which requires these key skills:

🧠 Emotional literacy
👩🏾‍🤝‍👨🏻 Body awareness
🧘🏻‍♀️ Centering
👀 Nonjudgmental observation
❤️ Emotional personalization

Want more? Come to my workshop at @UXinsight_org 2020!

http://d3e.co/p3