Note to self: Don’t avoid discomfort, embrace it - that’s what growth feels like.


Games like track you up to 13 times per minute.

@NianticLabs’s CEO: ”...there’s tremendous opportunity for businesses that might want to change the behavior of people to get them to go places...”

via @PrivacyMaverick


The true value a professional brings to the process doesn’t come from tech knowledge, but from humanity-centered skills.

In order for UX to keep evolving, we need to develop our fluency in empathy, storytelling, and ethics.

Yesterday I blogged about how I’m starting to post the links I previously posted on @indie / the site to my own site (and on here.)

Also I wrote a couple of reasons why… including how often my work is attributed to @aral

The next time your phone pings you a notification, ask yourself: “Is this trigger serving me, or am I serving it?”

@nireyal invokes @bjfogg’s B=MAT model to explain how to hack external triggers to work for US, not for .


is listening with emotion, while is speaking with it, and our tell us what to say.

Teaser for my new blog post about the future of - live (hopefully) next week!

Note to self: every conversation is an opportunity to and be inspired. Stay curious, ask questions, and take notes 📝

"By cross-referencing just one hour of video footage from public webcams with Instagram stories taken and shared in Times Square, BuzzFeed News was able to confirm the real names and identities of a half dozen people."
.onion: bfnews3u2ox4m4ty.onion/article

This was dangerous for me to read before bed, because I kept getting exited to start putting it into action!


The Handbook: great, practical, actionable advice by @daveixd, et al. And thank y’all for making it available as 🙏🏼

isn’t important to me; I have nothing to hide...

🤔 Yeah? What about your name, photos, phone numbers, age, and occupation? Or those of your kids?

"The bitterness of poor quality remains long after the sweetness of low price is forgotten." - Benjamin Franklin

Edward @Snowden says of his wife @lsjourneys what I feel about @hesterbruikman:

“She’s so much more than I’ll ever deserve.”

Watch his wonderfully touching interview below ✊🏼❤️🎥

“You might think your privacy is safe because you are a nobody... If you weren’t that important, businesses and governments wouldn’t be going to so much trouble to spy on you.”

@carissaveliz on & the dangers of

The menstruation app you use may be sharing data about your sex life with Facebook. Read the BBC’s coverage of our research ➡️

Truth is: your mental health is for sale.

Our research showed that 4 out of the 9 most popular online depression test in France, Germany and the UK shared your answers and score with one or more companies.

View all the findings here:

I asked Steve (@docbaty) at the after-party last night if he thought my opening keynote at @UXAustralia would lose him sponsors next year. His response brought tears to my eyes. Be like Steve.

“So if people heard the message that you said, Aral, in your keynote and their response was ‘well I want nothing to do with that conference’, well in all honesty, fuck ‘em.” – @docbaty


(Shared with permission.)


Met such wonderful people and had such a lovely time at #UXAustralia – couldn’t have asked for a better event to launch Small Technology Foundation at (

Thank you all for being so awesome and thank you, Deb, for your beautiful sketch-notes from my talk :)

People seem to forget that, in order for to really work, we need a healthy balance of both types: affective ❤️ & cognitive 🧠.

@PurposeDesigner & I discuss the why, how, & what of empathy for in our latest @shotsofpurpose episode 🎙

Amazon has unsafe products on its digital shelves. That needs to change.

One place to start? Mandate privacy policies for *all* internet-connected devices for sale on the platform.

Sound smart? Sign Mozilla's petition to Amazon: tweeted by @mozilla

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